Privacy Policy

Pristine Clean Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pristineclean-indy.com, use our services, or engage with us in any other way. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

To provide you with the best service possible, we may collect information about you in a few key ways:

1.1 Personal Information

When you use our services, we may ask you for certain personally identifiable information, such as:

• Your name
• Email address
• Phone number
• Home or business address
• Payment information (including credit card details and billing address)

1.2 Non-Personal Information

We may also gather non-personal information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited on our website
• Time and date of your visit
• Duration spent on those pages
• Other diagnostic data

1.3 Photographs

For quality assurance purposes, we may take photographs of your home or business before and after our cleaning services. These images are solely used to document the condition of the space and improve our services.

2. How We Use Your Information

We utilize the information we collect in several constructive ways, including to:

• Provide, operate, and maintain our website and services
• Process transactions and send you related information
• Enhance, personalize, and expand our services
• Communicate with you, responding to inquiries and providing customer support
• Send you updates and promotional messages
• Monitor and analyze trends to improve your experience
• Prevent fraudulent transactions and ensure the security of our services
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We value your privacy and do not sell or trade your personally identifiable information. We only share information with trusted partners who assist us in our operations, provided they agree to keep this information confidential. We may also release information when necessary to comply with the law or protect rights, property, or safety.

4. Security of Your Information

We are committed to protecting your personal information with administrative, technical, and physical security measures. While we strive to secure your data, please understand that no security measures are foolproof, and no method of transmission is completely secure.

5. Your Rights and Choices

You have rights regarding your personal information, including the ability to:

• Access, update, or delete your information
• Object to the processing of your information
• Request restrictions on how your information is processed
• Request the transfer of your information
• Withdraw consent for data processing

If you would like to exercise any of these rights, please reach out to us at info@pristineclean-indy.com.

6. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the revised policy here. We encourage you to review this policy regularly.