Privacy Policy

Last Updated: June 22, 2024

Pristine Clean Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pristineclean-indy.com, use our services, or engage with us in any other way. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect information about you in various ways, including:

1.1 Personal Information

While using our services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Home or business address
• Payment information (credit card details, billing address)

1.2 Non-Personal Information

We may also collect non-personal information about you, including:

• Browser type and version
• Operating system
• IP address
• Pages of our website that you visit
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

1.3 Photographs

We may take photographs of your home or business premises for the purpose of documenting the condition before and after cleaning services are performed. These photographs will be used solely for quality assurance and service improvement.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process transactions and send you related information
• Improve, personalize, and expand our website and services
• Communicate with you, including responding to your inquiries, providing customer support, and sending you updates and promotional messages
• Monitor and analyze usage and trends to improve your experience
• Prevent fraudulent transactions and protect the security and integrity of our services
• Comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, which may include the right to:

• Access, update, or delete the information we have on you
• Object to the processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent

If you wish to exercise any of these rights, please contact us at info@pristineclean-indy.com

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy.