Terms & Agreements

Pristine Clean Co.

Last Updated: June 22, 2024

These Terms and Agreements (“Terms”) govern your use of our website www.pristineclean-indy.com and our services provided by Pristine Clean Co. (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services
Pristine Clean Co. provides home and commercial cleaning services. Our services are detailed on our website and may be subject to additional terms and conditions.

2. Use of Our Website
2.1 Eligibility
You must be at least 18 years old to use our website and services. By using our website and services, you represent and warrant that you are at least 18 years old.

2.2 Account Registration
To use certain features of our website, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

3. Payment Terms
3.1 Pricing
The prices for our services are listed on our website and are subject to change without notice. We reserve the right to modify or discontinue any service at any time.

3.2 Payments
You agree to pay all charges for the services you purchase from us. Payments must be made using a valid credit card or other accepted payment methods specified on our website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

4. Cancellations and Refunds
4.1 Cancellation Policy
You may cancel or reschedule a cleaning appointment by providing us with at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

4.2 Refund Policy
If you are not satisfied with our services, please contact us within 24 hours of your appointment, and we will work to resolve the issue. Refunds will be issued at our discretion.

5. Limitation of Liability
To the fullest extent permitted by law, Pristine Clean Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

6. Indemnification
You agree to defend, indemnify, and hold harmless Pristine Clean Co., its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

7. Governing Law
These Terms and any action related thereto will be governed by the laws of the state in which Pristine Clean Co. is headquartered, without regard to its conflict of laws provisions.

8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after the effective date of any changes constitutes your acceptance of the new Terms.

9. Contact Us
If you have any questions about these Terms, please contact us at:

Pristine Clean Co.
Email: info@pristineclean-indy.com
Phone: (317) 537-8111

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Agreements.