Satisfaction Policy

At PristineCleanCo, your satisfaction is our highest priority. We are dedicated to delivering exceptional house cleaning services and ensuring that every aspect of your experience meets your expectations.

How to Address Concerns

If you are ever unhappy with any area of your home following our cleaning service, please contact your local office within 24 hours of the clean. Our team will gladly return the next day to address any concerns and ensure that your home meets our high standards.

Our Commitment to Quality

Our experts are committed to providing thorough and consistent cleaning services nationwide. We adhere to strict standards that ensure quality and reliability across all our services. Our mission is to serve you by making your life easier, and our talented teams work diligently every day to provide the best possible cleaning service. We take pride in going above and beyond to impress our clients.

Customized Service for Every Home

We recognize that each home is unique, and therefore, we tailor our services to meet your specific needs. To help ensure your complete satisfaction, we provide a service checklist for your final walk-through inspection. You can use this checklist either while our team is still at your property or after they have left.

Follow-Up and Re-Clean

If you identify any areas that were overlooked or require extra attention, please inform us. We will promptly arrange for a re-clean to address these issues and ensure that everything is to your satisfaction. Client requests for a re-clean must be submitted as a claim to our local office in your city. Clients have up to 24 hours to submit any claims, after which we will schedule a team to return and perform a re-clean

Thank you for choosing PristineCleanCo. We look forward to continuing to serve you with excellence.