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At PristineCleanCo, your satisfaction is our highest priority. We are dedicated to delivering exceptional house cleaning services and ensuring that every aspect of your experience meets your expectations.
If you are ever unhappy with any area of your home following our cleaning service, please contact your local office within 24 hours of the clean. Our team will gladly return the next day to address any concerns and ensure that your home meets our high standards.
Our experts are committed to providing thorough and consistent cleaning services nationwide. We adhere to strict standards that ensure quality and reliability across all our services. Our mission is to serve you by making your life easier, and our talented teams work diligently every day to provide the best possible cleaning service. We take pride in going above and beyond to impress our clients.
We recognize that each home is unique, and therefore, we tailor our services to meet your specific needs. To help ensure your complete satisfaction, we provide a service checklist for your final walk-through inspection. You can use this checklist either while our team is still at your property or after they have left.
If you identify any areas that were overlooked or require extra attention, please inform us. We will promptly arrange for a re-clean to address these issues and ensure that everything is to your satisfaction. Client requests for a re-clean must be submitted as a claim to our local office in your city. Clients have up to 24 hours to submit any claims, after which we will schedule a team to return and perform a re-clean
Thank you for choosing PristineCleanCo. We look forward to continuing to serve you with excellence.
Simply visit the type of service you would like and click flow to book a cleaning and as you provide information about your house and schedule, your quote will dynamically adjust.
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Cleaning supplies are included by default.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
There’s a checklist of what gets cleaned in every room of your house during a standard cleaning. You can also request extra items via your customer dashboard.
We offer a range of services from weekly standard cleaning, to one-time deep cleaning, to move-in and move-out cleaning.
Only one cleaner is sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.
Yes, we accept same day bookings 8 hours prior to your requested service time.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your home by putting the information in your service estimator.
Yes, our cleaners are required if clients opt into one on one updates via our app. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.
No, you can cancel service anytime with fees included if cancellation is within our 24 hour notice policy.
Pristine Clean strives to provide the highest level of quality, service and value to each and every customer.
Fishers, IN
Fortville, IN
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